In Windows 10, the F3 key is normally Find|Next. If you wish for the F3 key to delete lines, go to Options|Edit Options|Operations Options and turn on F3 Deletes instead of Find|Next (next to the red star).
The PRV calculations use the diameter of the downstream pipe to calculate the size of the angle or gate valve that is the friction loss of the PRV when the pressure in the pipe is already below the setting. The angle and gate valve equivalent fitting length is kept in the Options|Edit PRV Fitting Loss menu option. Sometimes the values in this table don’t get loaded correctly. To fix this, open the dialog using the menu option and push the reset button and click OK. This will load values into the table.
The error message for this is:
Unable to find the downstream pipe. The downstream pipe size at the PRV must be described in the data entry with a nominal diameter number.
HRS Systems is now using a licensing method that validates the license on each computer. This is checked during startup and at other times during program execution. To do this, the software needs to check the software and computer information against what is stored on the server. Your computer information is not directly stored on the internet. It is encoded so that your computer can be verified, but your computer information cannot be retrieved. This check must occur at least every two weeks. The software checks this every time you startup so that you have a full two weeks between connections.
Since each computer is licensed individually when you no longer need HASS on a specific computer, it should be deactivated and removed. To Deactivate a license from a computer, go to Help|Deactivate License.
When installing HASS, especially HASS2020, it is best to let HASS do all the work and change the values later unless you know exactly where all of your directories should go and have them set up.
This is the location of the HASS system files. At times HASS needs to access these files and needs to know where the latest ones are kept. The default location is
c:\program files (x86)\hrs systems\hass2020
c:\program files\hrs systems\hass88Unless you directed the setup program to install HASS in a different directory, the system directories should be as previously mentioned.
The data directory stores files that need to be altered during program execution. Over the years, Windows has changed the security protocols so that most programs cannot modify files in the program directory without increased permissions. So, HASS stores the files in the data directory. It works best to place the data directory under the Documents directory. The data directories have three types – Data Directory, Pipe Table Directory, and Lock Box Directory.
The Data Directory holds most of the support files and is the first place to store the system definition files and others.
The Pipe Table Directory holds the pipe table files. This is separate so that a company can store their pipe table files on a server, and everyone can access them.
The Lock Box Directory contains backups of the system data files.
If you don’t have specific targets for these directories, let HASS suggest them.
In HASS2020, there are both English and Metric sets of data directories. These should be different directories. The most direct values are hassdata and hassdatm for these directories under the documents directory.
When a new version of HASS is installed, it tries to use the previous data directory. Sometimes this is not possible, or it is in a place that HASS can’t write to because of security protocols. To find your files go to File Explorer, which is the icon that looks like a manila folder in a metal stand at the bottom of the windows screen. Go to the c: drive and then search for the files that your software uses. For HASS, this is .sdf, and for HASSHouse, this is .rdf. For .sdf files put in *.sdf.
Sometimes the security software on a computer will quarantine HASS and put everything in a location under the AppData directory. The full path is usually c:\Users\(User Name)\AppData\Local\etc. Sometimes it is under AppData\Roaming, and even other times, it is under a temp directory. The search process will show the directory that has the files. The files can then be copied to the desired directory.
Pipe Tables are made to be modified. To avoid problems moving files from computer to computer, a standard pipe table is included when HASS is shipped, and it can’t be modified. But it is easy to make a copy and edit that. The steps are as follows:
You can set the initial pipe table and pipe table page when a new sdf is created. For HASS2020 this is set in Options|Edit Options|Initial Values Options. For HASS 8.8, this is set in Options|Edit System Parameters.
If the desired pipe table is not present, check your pipe table directory. Sometimes it helps to exit HASS and start it up again.
HASS 2020 gives the user some extra flexibility. If it doesn’t come up automatically, go to the Options|Edit Options|Display Options menu item and check “Display the Cover Sheet Dialog when opening an sdf”
This means that the master cover sheets are not in the data directories. In HASS2020, first, try Help|Extract Support Files. This will copy them if all is well. If that doesn’t work, copy the .mcs files from the HASS program directory to the HASS data directory, and that should resolve the problem.
HASS calculates the number of pages required to print your document and suggests all those pages. Sometimes the count is incorrect because the printer is changed after the calculation is made or there is a quirk from the font or paper size. Improving this is on our “To Do” list. Until it is fixed, there is an option to increase or decrease the number of pages required. In HASS2020, this in the Options|Edit Options|Print Options menu item. In HASS 8.8, this is the Options|System Parameters menu item. HASS will add the number of extra pages to the output that are entered.
Sprinkler systems save lives. We want you to be successful and to put in functioning and efficient sprinkler systems. We also want HASS to work properly. If you have a question about how HASS works or don’t think HASS is working properly, we want to know so it can be corrected. However, we can’t answer your design questions except on how to implement a feature in HASS. This is due to HRS Systems staff not being the designer or Engineer of Record, thus not having enough information about the project to provide recommendations without knowing the full scope of the project.
First, please review the FAQ above and the manual to see if the answer to your question is there. If not, please send us an email to firstname.lastname@example.org with the following information:
If possible, please try to repeat the process to limit the number of steps involved to as few as possible.
Just because we can’t repeat the defect doesn’t mean it isn’t a real issue. It does mean that we may have questions about your system configuration.
It is helpful for us to see what is happening on your computer, and it is easier for us to help you resolve the issue if we can see. There are two options for this. The best option is a tool from Microsoft called Quick Access. Up to date Windows 10 systems will have this program available. Otherwise, we generally set up a Google Meet option. If neither of those work, please suggest a tool that is available on your computer.
Make your calculations easier, faster, and more accurate with HASS.
We were built by engineers for engineers and take pride in our customer service. Feel free to reach out anytime with questions or new ideas for us- we’d love to hear from you!